Our Research Help Centre provides support for researchers and Administering Institutions in relation to applying and managing grants.
The Research Help Centre aims to provide a reply to all requests for general assistance within 2 working days. This timeframe may be delayed during peak periods or for more detailed requests for assistance.
- research grants and funding
- applying for grants, including opening and closing dates
- manage your funding
- peer review policies and guidelines
- using our Research Grants Management System (RGMS)
- completing the Human Research Ethics Application. Please note that RHC does not provide assistance to other platforms that use the HREA.
Select from the links above for more information, or contact the RHC for assistance: help@nhmrc.gov.au
Phone: 1800 500 983
(or +61 2 6217 9451 for international callers)
Opening hours for the Research Help Centre are generally Monday to Friday 9am to 5pm AEDT/AEST.
Exceptions are listed below.
|
Date |
Opening hours |
|---|---|
|
Saturday 23 December 2017 – Monday 1 January 2018 |
Closed for Christmas shutdown period |
|
Friday 26 January 2018 |
Closed for Australia Day public holiday |
|
Monday 12 March 2018 |
Closed for Canberra Day public holiday |
|
Tuesday 6 March 2018 – Tuesday 13 March 2018 |
Open extended hours 9:00am - 7:00pm |
|
Wednesday 14 March 2018 |
Resume ordinary opening hours |
|
Friday 30 March 2018 |
Closed for Good Friday public holiday |
|
Monday 2 April 2018 |
Closed for Easter Monday public holiday |
|
Wednesday 25 April 2018 |
Closed for ANZAC Day public holiday |
|
Monday 28 May 2018 |
Closed for Reconciliation Day public holiday |
|
Monday 11 June 2018 |
Closed for Queen's Birthday public holiday |
|
Monday 1 October 2018 |
Closed for Labour Day public holiday |
Need help with RGMS?
User guides and eLearning modules can be found on our Training program page. Contact the Research Help Centre for further assistance.
Availability
To minimise unexpected downtimes and provide predictability, we have established fixed RGMS maintenance windows between 6am and 9am every Tuesday and Thursday. Please try again later if you are unable to login during these times.
Where significant system outages occur outside of these windows, we will notify the research community through Research Tracker, the RGMS login page and via Twitter (@NHMRC).
