Research Help Centre

NHMRC’s Research Help Centre (RHC) provides support for researchers and administering institutions in relation to the following:
 

Select from the links above for more information, or contact the RHC for assistance:

Email: help@nhmrc.gov.au

Phone: 1800 500 983

(or +61 2 6217 9451 for international callers)

Opening hours for NHMRC's Research Centre are generally Monday to Friday 9am to 5pm AEDT/AEST.

Exceptions are listed below. 

Date Opening Hours

Monday 21 December 2015 

Sunday 10 January 2016

Closed for Christmas shutdown period

Tuesday  26 January 2016

Closed for Australia Day public holiday

Monday 14 March 2016

Closed for Canberra Day public holiday

Tuesday 8 March 2016 –

Tuesday 15 March 2016
Open extended hours 9:00am - 7:00pm
Wednesday 16 March 2016 Resume ordinary opening hours
Friday 25 March 2016

Closed for Good Friday public holiday

Monday 28 March 2016

Closed for Easter Monday public holiday

Monday 13 June 2016

Closed for Queen's Birthday public holiday

Monday 26 September

Closed for Family and Community Day public holiday

Monday 3 October Closed for Labour Day public holiday

Need help with RGMS?

User guides and eLearning modules can be found on the NHMRC website. Contact the Research Help Centre for further assistance.

Availability

To minimise unexpected downtimes and provide predictability, NHMRC has established fixed RGMS maintenance windows between 6am and 9am every Tuesday and Thursday. Please try again later if you are unable to login during these times.

Where significant system outages occur outside of these windows, NHMRC will notify the research community through Research Tracker, the RGMS login page and via Twitter (@NHMRC).