27 May 2022

Sapphire will be unavailable between 07:00 – 11:00 AEST on Tuesday 31 May 2022 while NHMRC deploys a series of important enhancements to user Profile capabilities. 

Further detail regarding these changes will be provided post-deployment.

Due to the nature of the upgrades the outage will extend beyond the standard Tuesday maintenance window for Sapphire. NHMRC apologises for any inconvenience caused.

Any users who experience difficulties following the upgrade should contact the Research Help Centre via email for assistance.

Research Help Centre Availability – Upcoming Public Holidays

In line with advertised opening hours, NHMRC’s Research Help Centre will be closed on Monday 30 May 2022 and Monday 13 June 2022 due to public holidays in the Australian Capital Territory.

Enquiries can still be submitted during these periods by emailing help@nhmrc.gov.au and will be actioned from the next business day.