4 December 2023

RAO Alert – Sapphire Multi-Factor Authentication

Sapphire Multi-Factor Authentication

On Thursday 7 December 2023 between 7.00am - 9.30am AEDT NHMRC will be implementing Multi-Factor Authentication (MFA) for Sapphire. 

This feature is necessary to comply with Australian government security standards and will be mandatory when logging in to a NHMRC Sapphire account. 

Users logging in to Sapphire will be required to enter two types of authentication:
• Sapphire username and password.
• A code from an Authentication app such as Google Authenticator or Microsoft Authenticator.

Users are encouraged to download and install Google Authenticator or Microsoft Authenticator onto their device so they can set up MFA in Sapphire.

A guide on ‘How to setup MFA in Sapphire’ is available on the Sapphire Help page >Account>’ Setting Up Multi-Factor Authentication (MFA) in Sapphire’

If you require assistance, please contact the Research Help Centre via email. help@nhmrc.gov.au.