20 November 2023

RAO Alert – Sapphire Multi-Factor Authentication

Sapphire Multi-Factor Authentication

NHMRC is implementing Multi-Factor Authentication (MFA) for NHMRC Sapphire. This feature is necessary to comply with Australian security standards and will be mandatory when logging into a NHMRC Sapphire account. MFA is expected to be implemented on Thursday 7 December 2023. 

MFA enhances security by requesting users to enter at least two types of authentication to log in:
• Sapphire username and password
• a code from an Authentication app such as Google Authenticator or Microsoft Authenticator.
A guide on ‘How to setup MFA’ will become available on the Sapphire Help page prior to implementation.

If you require assistance, please contact the Research Help Centre via email. help@nhmrc.gov.au.