29 January 2021

Known Sapphire Issues - UPDATE

*** Please be advised the system will be offline from 5pm – 6pm for a server update.
Sapphire is currently experiencing the following issues:
• Some applicants are entering data and it isn’t displaying – Still investigating
• Certification process is bringing up an error for some users – Identified the cause and are rectifying
We will continue to provide updates as they become available.

Thank you for your patience.