Making a complaint

NHMRC has formal procedures for responding to complaints about its activities, policies or decision-making. These are set out in the NHMRC Complaints Policy

If you have a complaint to make, please either:

  • Contact the NHMRC Complaints Team at complaints@nhmrc.gov.au or on (02) 6217 9333 or 1800 646726
  • Complete and submit the online or hard copy form below.

Note: If you are an applicant for NHMRC funding or a recipient of NHMRC funding, and your complaint relates to any matter related to this funding, your complaint should be made through your Administering Institution’s Research Administration Office (RAO). This can be done using the form below or via email to complaints@nhmrc.gov.au. From 1 January 2017, complaints about research funding will only be considered if they are made through the RAO. If you have questions about this policy, please email complaints@nhmrc.gov.au.

Privacy

Your personal information will be treated in confidence according to NHMRC's Privacy Policy.

Assistance

You can contact NHMRC or refer  to the NHMRC Complaints Policy  and the  NHMRC Service Charter.

Hard copies of the NHMRC Complaints Form

Please note: you will need to save a copy of either hard copy form to your desktop before emailing to NHMRC at complaints@nhmrc.gov.au.

Online NHMRC Complaints Form