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Research Help Centre

NHMRC’s Research Help Centre (RHC) provides support for researchers and administering institutions in relation to the following:

Select from the links above for more information, or contact the RHC for assistance:


Phone: 1800 500 983 (or +61 2 6217 9451 for international callers)

Ordinary opening hours are 9am to 5pm AEDT/AEST Monday to Friday. Exceptions are listed below.

Date Opening Hours
Monday 10 March

Closed for Canberra Day public holiday

Friday 18 April

Closed for Good Friday public holiday

Monday 21 April

Closed for Easter Monday public holiday

Friday 25 April

Closed for Anzac Day public holiday

Monday 9 June

Closed for Queen's Birthday public holiday

Monday 29 September

 Closed for Family & Community Day public holiday

Monday 6 October

 Closed for Labour Day public holiday


Need help with RGMS?

User guides and eLearning modules can be found on the NHMRC website. Contact the Research Help Centre for further assistance.


To minimise unexpected downtimes and provide predictability, NHMRC has established fixed RGMS maintenance windows between 6am and 9am every Tuesday and Thursday. Please try again later if you are unable to login during these times.

Where significant system outages occur outside of these windows, NHMRC will notify the research community through Research Tracker, the RGMS login page and via Twitter (@NHMRC).


Page reviewed: 4 March, 2014